Top 4 Key Roles at FedEx You Should Know About

FedEx, a global leader in logistics and shipping solutions, is also renowned as a desirable employer. Offering both full-time and part-time positions, FedEx provides opportunities for candidates from various backgrounds. If you're considering a career with them, it's essential to familiarize yourself with some of their most important roles.

Package Handler – This role involves efficiently managing the movement of packages, including physical tasks like lifting, carrying, and securing shipments. Prospective handlers should be prepared for physically demanding work.

To better understand the job, candidates can attend observation sessions that showcase daily responsibilities, offering practical insights into the role.

Customer Service Representative – If strong communication and problem-solving skills interest you, this role allows you to assist customers by promoting services and resolving issues. Knowledge about FedEx's product offerings, pricing, and additional services is vital for success.

Drivers – Serving as a FedEx driver places you at the forefront of customer interaction. Your main duty involves collecting packages from the warehouse and delivering them to customers. Additional responsibilities may include paperwork, feedback collection, and labeling packages.

Operations Supervisor – As an operations manager, you'll oversee team members like handlers, drivers, and customer service reps, ensuring smooth day-to-day operations. Tasks include scheduling, inventory management, payroll, and training new staff.

Applicants for FedEx positions must be at least 18 years old. Requirements vary depending on the specific role, including educational background and experience criteria.