Everything You Should Know About Samsung Smartphones

Founded in 1938 by Lee Byung-Chul, Samsung has evolved from a trading company into a global leader in technology and electronics. Headquartered in Seoul, South Korea, Samsung expanded into the electronics industry in the 1960s and entered the mobile phone market around 2000. By 2012, Samsung had established itself as a dominant player in the smartphone industry.

Why choose Samsung?
Samsung offers a diverse selection of smartphones, including unlocked, locked, and refurbished devices. Consumers can find phones from various categories at different price points, ranging from $100 to $1000. Collaborations with major carriers like AT&T, Verizon, T-Mobile, and Straight Talk ensure wide accessibility.

The popularity of Samsung phones continues to grow. In the United States, Samsung's market share increased significantly, with over 61% of users relying on Samsung devices in 2013, rising to nearly 70% by 2016. The Galaxy S series, including models S6, S7, S8, and S8+, remains highly favored among consumers.

Challenges and Controversies In 2016, Samsung faced setbacks with the Note 7, which was reported to overheat and explode, leading to bans on flights using the device. Samsung responded swiftly by offering refunds, software updates, and exchanges to address safety concerns.

Customer Support Initiatives In response, Samsung introduced its Premium Care service, providing 24/7 global support, including onsite assistance. The Galaxy S8 and S8+ launched in April 2017, with free premium support for the first 30 days, followed by monthly fees of $11.99. Despite past challenges, Samsung remains a leading smartphone brand, with ongoing innovation driving sales and popularity.