Overview of SafeLink Mobile Services and Eligibility

SafeLink, a division of TracFone Wireless, specializes in offering free cell phone services to low-income households and individuals enrolled in eligible government assistance programs. Owned by America Movil, SafeLink is a pioneer in Lifeline Assistance, a federal program initiated during the Reagan era to ensure affordable communication for underserved communities. The program provides no-cost cell phones and monthly minutes, with options to purchase additional service as needed. Qualifying residents can apply online or through customer service with proof of income or program participation.

SafeLink Service Features: - The plan includes free monthly minutes for local and international calls, as well as messaging.
- No credit check or hidden fees required.
- Service disables automatically once free minutes are used up, preventing overage charges.
- Additional minutes can be purchased online, in stores, or via top-up cards.
- Unused minutes may roll over or reset monthly, based on customer preferences.
- Customers may bring their own device or purchase one through SafeLink’s online store.
- Monthly plan adjustments are possible before the new month’s free minutes are credited.
- Calls to SafeLink or TracFone customer service consume minutes.

Eligibility Criteria for SafeLink: Applicants must have household incomes below federal poverty guidelines or participate in qualifying government programs such as Medicaid, SNAP, SSI, Section 8, or Veterans’ Pensions. Eligibility details may vary by state.
Enrollment Steps: Prospective users need proof of residence within the U.S. (physical address only), along with documentation of income or federal aid participation. Once approved, a free device is mailed out. Applications can be submitted via SafeLink’s website or customer service phone lines.