Top Business Phone Systems to Consider in 2024
Explore the top small business phone systems for 2024, including cloud VoIP solutions from 8×8, Ooma Office setups for small teams, and ShoreTel’s robust call center tools. Make an informed choice to enhance your company’s communications with reliable, feature-rich systems designed for small enterprises.
Key Business Phone Solutions to Watch in 2024
Choosing the right phone system is vital for small businesses seeking reliable communication tools. With numerous options like VoIP, virtual assistants, cloud-based platforms, and chat integrations, the market offers a wide array of choices from providers such as 8×8, 3CX, Allworx, and others. This abundance can make selecting the ideal system challenging. To simplify your decision, we’ve researched and reviewed top contenders for 2024.
Here are the three leading small business phone systems we recommend this year:
8×8 provides a comprehensive cloud-based VoIP solution ideal for small companies. It eliminates the need for costly PBX hardware or specialized IT staff, requiring only a reliable internet connection and IP phones. Known for its stability, feature-rich platform, and excellent customer support, 8×8 is a top choice for streamlined business communication.
Ooma Office is designed for very small enterprises, accommodating up to 20 employees. Its quick setup process means no complex installation or special phones are necessary. The system offers professional features such as virtual administrators, voicemail forwarding via email, and ring groups. For mobile-only operations, virtual phone systems are also available, providing flexibility for on-the-go teams.
ShoreTel's business phone system equips companies with tools to run professional call centers. Suitable for office or virtual deployment, it includes call queuing, integration with CRM software, call recording, and supervisory controls like call barging. These features help optimize customer interactions and agent performance.
