Digital Banking: Common Hurdles When Applying for an Online Account
Applying for a bank account online has become easier with technology, but some hurdles remain. Issues like age restrictions, citizenship status, unclear account history, or setting up business accounts may require in-person visits. Being aware of these common challenges helps streamline the process, ensuring a smoother experience when opening a bank account online.

In recent years, the process of opening a bank account has shifted from visiting branches to a fully online procedure. This technological leap simplifies many steps, saving time and effort. Now, customers can open accounts from the comfort of their homes through banks' digital platforms. While the process is generally straightforward, certain challenges may still arise, requiring in-person visits. Understanding these potential obstacles can help you prepare better and ensure a smoother application experience.
Key issues that might necessitate a branch visit include:
Age Restrictions – Applicants under 18 typically cannot open independent online accounts and must instead establish joint accounts with a guardian. This process often requires an in-person visit to the bank.
Citizenship Requirements – US citizens can generally open accounts online with ease. Non-citizens may need to submit additional documentation and undergo verification, often prompting a branch visit for completion.
Account History Clarity – The bank reviews your financial background before approval. If your credit or transaction history is unclear or marred by bounced checks, the system might block your application, necessitating a visit to resolve issues directly with bank officials.
Business or Organization Accounts – Opening accounts for entities such as companies or organizations typically involves verification processes that are best handled in person, including direct communication with banking professionals.