Essential FAQs for Purchasing Auto Parts from RockAuto
Discover the essential FAQs about shopping for automotive parts at RockAuto. This guide covers vehicle compatibility, new and used parts, searching by part numbers, return policies, and stock availability. Perfect for car owners and repair enthusiasts, it simplifies your online shopping experience with detailed insights, ensuring you find the right parts efficiently and confidently from this trusted e-commerce platform.
Founded in 1999, RockAuto is a leading online retailer specializing in automotive parts. Engineered by experts, their extensive catalog includes detailed descriptions beyond what traditional stores offer, making it easier for customers to find exact parts for their vehicles.
As a solely online business, RockAuto offers affordable prices on a wide range of auto parts. Understanding common questions about their service can help streamline your shopping experience.
Do they supply parts for all vehicle types?
Yes, RockAuto stocks parts for virtually all vehicles, including cars, trucks, bikes, and trailers, regardless of make or model year.
Their online catalog organizes vehicle makes alphabetically. Customers can easily narrow down options by selecting specific years, models, and engine details. If the desired part isn't immediately visible, you can input the vehicle information along with the part name into the search bar. The extensive inventory means you might find everything you need to customize or repair your vehicle through their website.
Are the parts new or used?
Most items available on RockAuto are brand new unless marked otherwise. The site also offers remanufactured or used parts, clearly indicated in their descriptions when applicable.
How can I search using a part number?
On their catalog page, use the Part Number Search bar at the top. Simply input the part number and hit search—no need to select a manufacturer if the number is correct. You can refine results further by choosing specific brands or part types from dropdown menus. If you're unsure of the exact part name, keywords can assist in locating your item.
Does RockAuto accept returns?
Returns are generally accepted if a core charge applies, visible next to the product price in the catalog. Core returns usually must be made within six months of purchase; however, many parts without a core fee are non-returnable.
How can I verify if a part is available?
Most parts listed are in stock and ready for shipment unless marked as Out of Stock or Non-Stock. For unavailable items, you can sign up for alerts to receive notifications when the part becomes available.
