Complete Guide to Assurance Wireless Services
Discover everything about Assurance Wireless, a government-supported mobile service providing free smartphones, voice minutes, and text messaging to eligible low-income individuals. Learn about eligibility, plans, and application methods for affordable connectivity.

Assurance Wireless, a program by Virgin Mobile, offers essential mobile services through a federal Lifeline assistance initiative funded by the Universal Service Fund. It provides eligible users with a free smartphone equipped with standard features such as voice calls, voicemail, caller ID, call waiting, and logs.
The basic plan includes a free device, monthly free voice minutes, and unlimited text messages. Any unused minutes do not roll over to the next month. Additional plans are available for purchase to meet varying needs.
Phones are supplied by different providers; contact a provider for a new device. Eligibility depends on income levels and enrollment in assistance programs like SNAP. Proof of income or program participation is required during application.
Typically, one device per household is allowed, and residents at the same address can also qualify. Qualification criteria differ by state but generally include participation in government aid programs such as Medicaid, SSI, SNAP, or veteran benefits. Households below the federal poverty line may also qualify without enrolled programs.
Upon approval, recipients receive a free smartphone with 350 minutes of voice calls and unlimited texts. Additional minutes and data are available at affordable rates, with options to purchase top-up cards from retail outlets.
Plans vary by state; while some offer basic free services, others provide unlimited calls, texts, and data for $30/month. Special promotional plans may provide extra minutes during initial months.
To apply, contact Assurance Wireless through phone, online, or email. Qualification grants access to affordable devices and plans tailored to different needs.